Forum:SH Archive/Announcement: Login timeouts and loss of session data

(Previous threads on this topic: Forum:Logon problems -- Forum:All kinds of problems -- Forum:I can't log in!)

As the sitenotice says, there is currently an ongoing issue with user logins.

To summarize the known issues:
 * You try to log-in and it won't take.
 * You'll be logged in but when you try to edit you get a "loss of session data" error
 * You'll appear to be logged in but you can't view or edit your watchlist.

What we know about the actual underlying problem:
 * Um...
 * .....We got nothin'.

To summarize what's being done:
 * Wikia techs are on it.

What can you do about it:
 * 1) Navigate away from wikia.com
 * 2) Delete your cookies. Just the Wikia.com cookies if you know how, all of them if you don't know how.
 * 3) Clear your cache.
 * 4) Close your browser.
 * 5) Open your browser.
 * 6) Come back to Wookieepedia.
 * 7) Try to log in.
 * 8) Pray to Katarn that it works.
 * 9) If it doesn't, repeat the above steps until it does.

Please be aware, no individual member of the the administration or usership of Wookieepedia is able to resolve the underlying cause. Only Wikia technicians can provide a permanent solution.

They provide a convenient place to whine and/or yell at them: http://irc.wikia.com

We apologize for the inconvenience. -- Darth Culator  (Talk) 19:30, 17 May 2007 (UTC)